Our liabilities are defined according to the Norwegian legislation. Claims must therefore be raised before the court in Tromsø.
1. Bookings, travel documents and payment
Reservations or bookings must be in writing directly to our office. Our prices are in NOK and include taxes (VAT). We
only accept reservations or bookings «on request». We do not offer allotment. Preliminary reservation possible for max 3 days depending on time before arrival.
Lauklines Kystferie AS requires a deposit of 25% of the total cost within 7 days after booking, to confirm your order. Full payment is due to Lauklines Kystferie AS 30 days prior to arrival or activities/stay will be cancelled. Bookings within 8 weeks before arrival require full payment immediately.
Payment should be done via payment link with credit card or by bank transfer. If payment is not at Lauklines Kystferie AS account by due date, your order might be cancelled.
2. Booking regulations
Only possible to book cabin for 2 or more nights.
3. Rental cost for cabin and skippered boat
Our prices are stated in NOK (Norwegian Crowns) and covers the rent of the holiday house including bed linen, towels, end cleaning, freezer, electricity, heating, WIFI, warm and cold water. Cost of skippered boat includes fishing equipment, floatation suit, life vest etc, but not fuel. Fuel must be paid after consumption.
4. Arrival and departure
The period of tenancy starts on the day of arrival after 15.00 and ends on the day of departure at the latest 10.00. If nothing else is agreed upon, the arrival must be before 22.00 on the first day of the tenancy period. Contact reception by arrival for check-in!
5. Number of guests in cabin
The cabins are equipped and designed for max 5 + 1 persons.
6. Customers liabilities
The customer is obligated to compensate for any possible damage to property, e.g. the rented premises with its furniture, boats, tools, equipment etc. The customer has an equal responsibility for any damage caused by other persons participating/contributing to the rent, or any other persons that the lodger allows access to the premises. Lauklines Kystferie AS makes a reservation on your credit card by renting house. Bring your Visa or Mastercard/Eurocard to check-in. We release the reservation made on the card by departure if the cabin is in the same standard as it was before arrival.
7. Cancellations
All cancellations must be in writing. Cancellations will be charged as follows:
Until 60 days before arrival: 0 NOK, only transaction fee. 59 – 31 days before arrival: 25% of the total amount. 30-15 days before arrival: 50% of the total amount
14 days and less: 100% of the total amount, no refund.
8. Price and itinerary changes
We reserve the right to change prices due to conditions beyond our control. Prices may change with or without notice. Conditions for change could be alteration in prices from our suppliers, increase in taxes from government etc. Itineraries are subject to change or being cancelled if unforeseen matters occur.
9. Responsibility and liability
Lauklines Kystferie AS and its owner accept no responsibility or liability for matters that may occur during the stay, travelling or participating in activities delivered by us. We accept no responsibility for damages, injuries, accidents or delays beyond the control of Lauklines Kystferie AS. It is necessary that guests release Lauklines Kystferie AS from all claims for damage or loss of baggage, from death and injuries and from delays caused by suppliers of accommodation, transportation, food, beverages and activities.
10. Force Majeure
Lauklines Kystferie AS shall not be liable for delays or cancellations caused by Force Majeure such as strike, lock out, collisions, fire and damage on buses, trains, ferries or planes. We accept no responsibility or liability of war, terrorism, diseases or any conditions beyond our control.
11. Cancellation and delayed tours
Lauklines Kystferie AS reserves the right to cancel or postpone tours or activities due to matters out of our control. We will not be held responsible for any loss to guests in matter of such cancellations. If cancellations should occur, Lauklines Kystferie AS will refund the total cost of the tour or activity, except if there are any fees or taxes which must be paid under any circumstances. Fishing activities may be cancelled due to high waves in the sea, such cancellations could happen the same day as the activity take part. Lauklines Kystferie AS will offer another activity as a supplement, or the possibility to participate on a fishing trip the following day.
12. Activities
Activities will be arranged if it is possible weather permitting. Lauklines Kystferie AS will not accept cancellations of activities from participants simply because it is cloudy, raining, snowing or a little windy. Lauklines Kystferie AS does not guarantee that participants in Northern Lights activities or Midnight Sun activities will see these phenomena. Winter activities can be cancelled by our suppliers if snow or ice conditions are not right/safe.
13. The tour guarantee regulations
Lauklines Kystferie AS cover regulations relating to tour guarantee and the establishment of the Tour Guarantee Fund.